DELIVERY INFORMATION

We will deliver to the UK Mainland or Scottish Islands delivery address specified on your order and confirmed in our Order Acceptance. We are unable to accept changes to the delivery address. It is your responsibility to make sure that someone is available to receive delivery and sign for items that require signature on delivery. We are not able to deliver to PO boxes, or to addresses that are outside the UK Mainland or Scottish Islands.

Our typical delivery times (subject to Order Acceptance) are:
(a) Standard Delivery – (3-5 days) working days from date of order
(b) Express Delivery – next working day for orders placed before 12.00 noon on a working day, second working day after day of order for orders placed after 12.00 noon or on a non-working day.
(A signature may be required for express delivery. Working days are Mondays to Fridays excluding public holidays.)

Delivery times are approximate. Deliveries to the Scottish Highlands and Islands and other more remote areas may take longer. We reserve the right to divide your order between different packages and to deliver in instalments.

If your order does not arrive within our typical delivery times, please allow a further seven (7) days (for standard delivery) or three (3) days (for express delivery) before contacting us to report a late delivery.